Refund Policy

We understand that things come up...

In the event you need to cancel a purchase, please try to do so BEFORE it has been shipped. You can do this by letting us know as soon as possible, and the purchase will be canceled. Unfortunately, if the item has already been shipped, we will have to issue a refund as soon as the item is returned to us. To avoid shipping costs on your part, you can decline the delivery or return it to sender. We will process the refund once the item is delivered back to us.

If, in any circumstance, you need a refund or wish to cancel purchase after it has been shipped, you will be refunded ONLY once the item is back in our hands. If you are unable to refuse delivery or must send the item(s) back, we regretfully ask that you pay for the shipping to return the item. We will issue the refund as soon as we receive the item.

In the event we do not receive the item and cannot issue the refund, we will offer a 25% discount on your next purchase for the inconvenience.

We have a one-week (7-day) return policy on items after they have been delivered. This means that once the item is delivered, you will have one week from the delivery date to decide if you wish to keep it. If this creates any inconvenience at all, we apologize in advance.

We are not responsible for shipping damages upon the arrival of the item. We take extensive measures to prevent damage during the shipping process, but we cannot control what happens once it is in the distributor's hands.